{"id":40820,"date":"2025-09-03T10:47:55","date_gmt":"2025-09-03T10:47:55","guid":{"rendered":"https:\/\/platinumlist.net\/guide\/?p=40820"},"modified":"2025-09-03T10:47:58","modified_gmt":"2025-09-03T10:47:58","slug":"new-rules-for-online-food-delivery-platforms-in-dubai-whats-changing-in-2025","status":"publish","type":"post","link":"https:\/\/platinumlist.net\/guide\/new-rules-for-online-food-delivery-platforms-in-dubai-whats-changing-in-2025\/","title":{"rendered":"New Rules for Online Food Delivery Platforms in Dubai \u2013 What\u2019s Changing in 2025"},"content":{"rendered":"\n<p>Dubai has introduced <strong>new rules<\/strong> that could <strong>make ordering food online a lot more straightforward<\/strong> \u2014 and potentially save you some cash in the process. As the demand for online food delivery grows in the fast-paced city, the Dubai Corporation for Consumer Protection and Fair Trade is stepping in with updated guidelines aimed at <strong>eliminating hidden fees and making food delivery costs much clearer<\/strong>.<\/p>\n\n\n\n<p>These new rules ensure that online platforms offer transparent, simple pricing. Now, when you order food online, you\u2019ll get a <strong>detailed breakdown of what you\u2019re paying for before you hit the checkout button<\/strong>. No more wondering about surprise charges that pop up when you\u2019re about to pay.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"500\" src=\"https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/05\/shutterstock_618569354.jpg\" alt=\"\" class=\"wp-image-33871\" srcset=\"https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/05\/shutterstock_618569354.jpg 1000w, https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/05\/shutterstock_618569354-300x150.jpg 300w, https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/05\/shutterstock_618569354-768x384.jpg 768w, https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/05\/shutterstock_618569354-150x75.jpg 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Here\u2019s a breakdown of the new guidelines you can expect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Platforms must <strong>clearly list the cost of the food, delivery fees<\/strong> (which may vary depending on where you are), <strong>service charges<\/strong> (with clear reasoning), and any <strong>taxes like VAT<\/strong>.<\/li>\n\n\n\n<li>If there are <strong>any hidden fees<\/strong> (like undisclosed service or subscription charges), you\u2019ll be <strong>eligible for a refund<\/strong>. This also includes things like delivery surcharges that weren\u2019t clearly stated.<\/li>\n\n\n\n<li>The service fees and tips should be transparent. If you&#8217;re <strong>tipping the delivery driver via the app, 100% of that money must go directly to them<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>In addition, platforms need to clearly <strong>explain how their ranking system works<\/strong>, so users are not left wondering if an establishment is featured due to a commercial arrangement.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"500\" src=\"https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/09\/shutterstock_2293510889.jpg\" alt=\"\" class=\"wp-image-40822\" srcset=\"https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/09\/shutterstock_2293510889.jpg 1000w, https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/09\/shutterstock_2293510889-300x150.jpg 300w, https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/09\/shutterstock_2293510889-768x384.jpg 768w, https:\/\/platinumlist.net\/guide\/wp-content\/uploads\/2025\/09\/shutterstock_2293510889-150x75.jpg 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>What is most important about the new guidelines: all food delivery platforms must <strong>handle users personal data with care<\/strong>. They cannot use or share any info without user&#8217;s explicit consent.<\/p>\n\n\n\n<p>This is a big step towards making online food delivery in Dubai more consumer-friendly. Now, when you order <strong><a href=\"https:\/\/platinumlist.net\/guide\/indian-snack-food-haldirams-now-available-in-dubai-exclusively-on-talabat\">Haldiram\u2019s<\/a><\/strong> or grab <strong><a href=\"https:\/\/platinumlist.net\/guide\/bens-cookies-launches-mini-versions-in-the-uae-exclusively-on-talabat\">mini Ben\u2019s Cookies<\/a><\/strong> for a treat, you can do it with confidence in the pricing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dubai has introduced new rules that could make ordering food online a lot more straightforward \u2014 and potentially save you some cash in the process. As the demand for online food delivery grows in the fast-paced city, the Dubai Corporation for Consumer Protection and Fair Trade is stepping in with updated guidelines aimed at eliminating [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":40823,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-40820","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"tags":[{"id":15448,"slug":"news","link":"https:\/\/platinumlist.net\/guide\/news\/","title":{"rendered":"Latest News"}}],"countries":[{"id":15497,"slug":"uae","link":"https:\/\/platinumlist.net\/guide\/uae\/","api_id":254,"title":{"rendered":"UAE"}}],"cities":[{"id":15498,"slug":"dubai","link":"https:\/\/platinumlist.net\/guide\/uae\/dubai\/","api_id":1,"title":{"rendered":"Dubai"}}],"_links":{"self":[{"href":"https:\/\/platinumlist.net\/guide\/wp-json\/wp\/v2\/posts\/40820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/platinumlist.net\/guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/platinumlist.net\/guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/platinumlist.net\/guide\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/platinumlist.net\/guide\/wp-json\/wp\/v2\/comments?post=40820"}],"version-history":[{"count":0,"href":"https:\/\/platinumlist.net\/guide\/wp-json\/wp\/v2\/posts\/40820\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/platinumlist.net\/guide\/wp-json\/wp\/v2\/media\/40823"}],"wp:attachment":[{"href":"https:\/\/platinumlist.net\/guide\/wp-json\/wp\/v2\/media?parent=40820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}