Key Responsibilities:

●      Account Management:

○      Serve as the primary point of contact for clients in the sports and football sectors, ensuring all their needs are met.

○      Manage relationships with sports organizations, event organizers, and key stakeholders to drive successful event outcomes.

○      Negotiate contracts and pricing, maximizing profit while delivering exceptional service.

○      Provide comprehensive support to clients, including technical assistance and system training.

●      Project Management:

○      Oversee the planning and execution of ticketing operations for major sports events, including football matches, tournaments, and stadium-based events.

○      Collaborate closely with stadium management, sports event organizers, and vendors to coordinate event logistics.

○      Manage project timelines, budgets, and resources to ensure events are executed on time and within budget.

○      Ensure the accurate creation and distribution of event materials such as seating plans, ticket allocations, and real-time event updates.

○      Regularly check events for any issues, and ensure prompt resolution of client or team concerns.

●      Event Execution & Post-Event Duties:

○      Lead on-site operations for football and sports events, coordinating with all relevant teams to ensure smooth delivery.

○      Provide post-event reports, gather feedback from clients, and implement improvements for future events.

○      Ensure events meet Platinumlist’s service-level agreements (SLAs) and exceed client expectations.

Qualifications:

●      Bachelor’s degree in Business Administration, Sports Management, Event Management, or a related field.

●      Minimum 2-3 years of experience in sports event management, ticket operations, or a related field, with a strong preference for experience in football and stadium events.

●      In-depth understanding of stadium operations, seating layouts, and ticketing systems.

●      Proven track record of managing large-scale events and delivering excellent customer service.

●      Ability to handle high-pressure situations, multitask, and work in a fast-paced, deadline-driven environment.

●      Excellent communication, negotiation, and interpersonal skills.

●      Proficiency in project management tools and Microsoft Excel; knowledge of design tools like Adobe Illustrator is a plus.

Additional Requirements:

●      Flexibility to work long hours, weekends, and holidays, especially during peak sports seasons.

●      Willingness to travel and work onsite at various stadiums and sports venues.

●      Passion for sports, especially football, with a deep understanding of the sports events landscape.

What We Offer:

●      A competitive salary package and comprehensive benefits.

●      Opportunities for professional growth and career advancement in the sports and event management industry.

●      A dynamic, fast-paced working environment with the opportunity to work on high-profile events.