Many businesses use apps to reach customers, but it’s not always easy to tell if a message is actually legitimate. One thing changes from April 30: banks in the UAE won’t reach out to you on messaging apps like WhatsApp anymore. The Central Bank of the UAE has ordered all licensed financial institutions to stop using such channels for any kind of customer communication. Banks can no longer: request or share your personal or banking details send verification codes or OTPs process transactions handle service requests Banks, insurers, exchange houses, and finance companies must follow the rule and confirm compliance...