Terms and conditions

Visitors should arrive at the Museum 15 minutes prior to the time slot on the entry date as shown on the Ticket(s).
MOTF cannot offer refunds if the arrival time slot is missed.
Re-booking an alternate same day time slot will based on availability with no guarantee.
All tickets can be redeemed at kiosks within the Museum of the Future lobby area or at the Customer Service desk in exchange for wristbands and wearables that enable exhibition access at the alloted ticket time.
Parts of the Museum may contain loud noises and strobe effects, flashing lights, rapidly changing images, the use of lasers, various projections, and/or smoke machines.
The Museum has labeled these areas for your information.
Once the Tickets have been purchased and/ or allocated, neither the Purchaser nor the Visitor can cancel, return or resell those Tickets. Tickets are non-transferable, non-refundable, non-resalable and non-exchangeable for any other promotion, discount, ticket, or cash.
Date Change or Time Slot change is allowed 1 time by contacting our customer support at least 72 hours prior to original date and time slot. Alternative date and/or time slot will be subject to availability.
For Customer support assistance, chat with us by clicking here: http://bit.ly/PL-Chat