Last Updated: January 25, 2025
1. Introduction
PLP Events LLC ("Platinumlist," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website www.platinumlist.net ("Website") and services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data We Collect
We collect and process the following categories of personal data:
2.1 Information You Provide
- Personal Identifiers: Name, email address, phone number, date of birth, gender.
- Billing Information: Payment details, billing address.
- Account Information: Username, password.
- Event Participation Data: Tickets purchased, event attendance details.
2.2 Information Collected Automatically
- Technical Data: IP address, device type, browser type, operating system, referring URLs.
- Usage Data: Website browsing activity, interaction with services, preferences.
- Cookies & Tracking Technologies: We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.
3. Legal Basis for Processing Personal Data
We process your data based on:
- Contractual Necessity: To provide ticketing and event services.
- Legitimate Interests: To improve our services, prevent fraud, and enhance security.
- Consent: For marketing communications and certain cookies.
- Legal Obligations: To comply with tax, regulatory, and law enforcement requirements.
4. How We Use Your Data
We use your personal data for the following purposes:
- To process your ticket purchases and manage your account.
- To communicate with you about your purchases, support requests, and updates.
- To provide marketing communications (if you have opted in).
- To comply with legal and regulatory obligations.
- To enhance security and prevent fraud.
- To improve user experience through analytics and personalization.
5. Data Sharing & Disclosure
We do not sell your personal data. We may share your data with:
- Event Organizers & Promoters: To facilitate event participation.
- Payment Processors: To process payments securely.
- Third-Party Service Providers: IT services, marketing platforms, and analytics.
- Legal Authorities: When required by law.
- Affiliates & Business Partners: With your consent.
6. International Data Transfers
We may transfer your personal data outside the European Economic Area (EEA). When doing so, we ensure adequate protection by using:
- Standard Contractual Clauses (SCCs).
- Adequacy Decisions from the European Commission.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy:
- Account Data: Until account deletion.
- Transaction Data: Retained for tax and compliance purposes.
- Marketing Data: Until you opt out.
- Legal Obligations: Retained as required by law.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: Request a copy of your data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request data deletion.
- Right to Restriction of Processing: Limit how we use your data.
- Right to Data Portability: Obtain your data in a structured format.
- Right to Object: Object to data processing for marketing purposes.
- Right to Withdraw Consent: Withdraw consent at any time.
To exercise these rights, contact us at: helpcenter@platinumlist.net.
9. Data Security
We implement security measures to protect your data, including:
- Encryption: Secure storage of sensitive data.
- Access Controls: Restricted access to authorized personnel only.
- Regular Audits: Security checks and compliance reviews.
10. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our Website, and you will be notified of significant updates.
12. Contact Information
If you have any questions about this Privacy Policy or your rights, contact our Data Protection Officer at:
PLP Events LLC The Onyx Tower 2 (Office 801) - The Greens, Dubai, UAE Email: helpcenter@platinumlist.net
